Lululemon, Various Locations

September 30, 2023 | Case Studies

Lululemon, a leading Canadian athletic apparel company, sought to enhance the customer experience at two of its flagship stores in London, Spitalfields and Covent Garden, by upgrading their HVAC systems. Our company was commissioned to provide a comprehensive solution, which included manufacturing and installing rectangular ducting, mesh outlets, and grilles, resulting in a more comfortable shopping environment and increased energy efficiency.

Lululemon’s Spitalfields and Covent Garden stores, located in London’s bustling shopping districts, required an upgrade to their HVAC systems to maintain optimal air flow and temperature regulation. With an increasing number of customers and a focus on providing an exceptional shopping experience, the company decided to invest in state-of-the-art HVAC solutions to ensure customer satisfaction and reduce energy costs.

Our team of experts assessed the existing HVAC systems at the Lululemon stores and devised a customised solution, which involved manufacturing rectangular ducting, mesh outlets, and grilles. The rectangular ducting was designed to improve air flow efficiency, while the mesh outlets and grilles were strategically placed to regulate temperature and distribute air evenly throughout the stores.

The successful installation of the new HVAC systems at the Lululemon Spitalfields and Covent Garden stores led to several positive outcomes. The enhanced customer experience, due to improved air flow and temperature regulation, provided a more comfortable and pleasant shopping environment for customers, which translated into increased foot traffic and sales. Additionally, the upgraded HVAC systems were not only more efficient in maintaining the desired temperature, but they also resulted in lower energy consumption, reducing overall operating costs for the stores. Lastly, the investment in a high-quality HVAC system showcased Lululemon’s commitment to providing an exceptional customer experience and maintaining an environmentally responsible business, further solidifying their reputation as a premier athletic apparel brand.

The HVAC system upgrade at Lululemon’s Spitalfields and Covent Garden stores was a resounding success, resulting in a more enjoyable shopping experience for customers, increased foot traffic and sales, and energy savings.

Lululemon

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