Site Security

Experience a secure shopping experience at Ducting Direct

As you navigate our Ducting Direct website, you’ll notice that the URL in your browser’s address bar begins with “https”. This indicates that you are operating in a secure environment.

Rest assured that any information you provide on our website is encrypted during transmission. We employ Secure Socket Layer (SSL) encryption throughout our entire site, safeguarding all information and orders you submit. As a result, your personal and payment data remains protected from third-party interception.

For enhanced security, we utilise Stripe’s payment processing system, renowned for its outstanding safety standards. Stripe maintains strict security measures, including adherence to the Payment Card Industry Data Security Standard (PCI DSS) and utilisation of advanced encryption technology. We do not retain your card/payment information, requiring you to provide it each time you make a purchase with us.

Furthermore, you may be prompted to enter your card verification details by Visa or Mastercard to ensure additional security.

Regarding suspicious emails

Whilst Ducting Direct may occasionally send you emails, we will never request your security information, login credentials, payment details, or direct you to a webpage soliciting this information.

If you receive an email that appears to be from us but you suspect it to be fraudulent, avoid clicking any links within the email or disclosing any credit card or password information. It is generally advisable to delete suspicious emails.